We are committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it.
Our web site contains links to other sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.
We collect information from you when you fill out a form. When contacting us through our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number.
Any of the information we collect from you may be used in the following ways:
- To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
- To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your inquiry, in addition to receiving occasional company news, updates, related product or service information, etc.
We will not sell, trade or rent information about you to others.
"Cookies" are small pieces of information that are stored on your computers hard drive by your web browser. We use cookies to maintain the items added to your shopping cart. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. Allow your browser to accept cookies if you would like to use the functionality of this site.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our online privacy policy.
If we decide to change our privacy policy, we will post those changes here.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.
Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control.
Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to P.O. Boxes and your package will be returned to us. There is no guarantee on delivery times of untracked USPS deliveries.
All gift card sales are final. No refunds or returns.
If you have any questions regarding these policies, you may contact us using the information below.
feedback@charleys.com
